Incident history
A transparent record of active and past incidents across SlashTech-managed systems.
Affected: Client Hub, SlashTech Internal Workspace
We have identified the issue affecting scope changes where incomplete scope changes could be approved before all required information had been completed. We are now working on the fix and reviewing affected workflows to ensure incomplete scope changes cannot progress through approval.
The issue affecting scope changes has now been resolved. We have implemented and verified a fix to prevent incomplete scope changes from being approved before all required information has been completed. The affected workflow is now operating as expected. We will continue to monitor the fix to ensure the issue does not reoccur.
We have identified the cause of the issue that allowed incomplete scope changes to progress through approval. We are now implementing a fix and reviewing affected workflows. We will provide a further update once the fix has been deployed and verified.
The issue affecting some documents has been resolved, and affected documents have been restored. We are monitoring the system while deploying additional fixes to help prevent the issue from recurring.
The issue has been fully resolved. All affected documents have been restored, and patches have now been deployed to prevent the issue from recurring. Systems are operating normally, and this incident is now resolved.
The affected documents have now been restored, and normal service has resumed. We are continuing to monitor the system while deploying additional fixes to prevent this issue from occurring again. We’ll continue to monitor closely and provide a final update once these preventative measures have been completed.
We have identified the issue and are actively working to restore any documents that may have been affected. Our team is focused on recovering impacted content and minimizing any further disruption. We’ll share another update as soon as we have more information.
We are investigating an issue causing some documents to not load correctly. We will provide an update once we have identified the cause or have more information to share.